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Washer not spinning?

Clothes left soaking wet can mean the washer skipped the final spin or stopped before reaching it. Check the selected spin setting, whether water remains, and whether the load caused the machine to shake or pause.

What’s happening?

Safe checks to try

Check the selected spin setting

Look for a no-spin option or a cycle that uses a lower spin speed. Compare the selection with your owner’s manual before changing settings or assuming the drive system has failed.

Check the load after it stops

Wait until the drum has stopped and the door or lid opens normally. If the manual allows it, redistribute a tangled load or remove excess items; do not force a lock or reach into a moving drum.

Note whether water remains

Look for standing water and any drain-related message before trying another spin. A washer that cannot drain may also refuse to spin, so include both symptoms in the request.

Possible causes

Possible causes include an unbalanced or oversized load, a cycle setting that limits spinning, incomplete drainage, or a door or lid-lock fault. Depending on the model, a drive, motor, or control problem may also prevent the drum from reaching spin speed. Repeated attempts to balance a load do not resolve a mechanical fault, and shaking alone does not identify which part needs repair.

Stop the cycle if the washer bangs, moves across the floor, leaks, or smells burnt. Do not hold it in place while it spins, bypass a door or lid switch, or keep restarting a cycle that produces the same severe shaking. Wait for the drum to stop before opening the machine.

What to have ready

  • Brand, model number, and front-load or top-load design
  • Whether the drum never spins, starts and stops, or shakes heavily
  • Whether water remains and which cycle or spin setting was selected
  • An error-code photo and the type of load being washed

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