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Oven not heating?
An oven can show a working display yet stay cold, heat slowly, or fail in Bake while Broil still works. Check the selected mode and any messages, then describe which functions are affected without touching internal parts.
What’s happening?
Safe checks to try
Check the mode and start command
Make sure you selected a heating mode rather than a timer-only function and completed the start steps in the manual. Note a control lock, delayed start, or demo message if one is shown; do not try service-mode button combinations.
Record how preheating behaves
If there are no warning signs, note whether normal preheating begins, stalls, or displays an error. Do not leave the oven running through repeated failed attempts or use a self-clean cycle as a troubleshooting test.
Check visible door obstructions
With the oven off and cool, look for a rack or item preventing the door from closing normally. Do not force a latch, adjust hinges, or touch an element or igniter to test it.
Possible causes
The cause may involve a control setting, electrical supply, temperature sensor, or control fault. Electric ovens can have a failed heating element, while gas ovens can have an ignition-related problem. Bake and Broil may use different components, so one working mode does not prove that the other heating circuit is sound or identify the part that needs repair.
If you smell gas, leave the area without operating switches, plugs, or appliances and call 911 or your gas utility from a safe location. Do not try to light the oven manually, adjust a gas valve, test live wiring, or replace an element through this guide. Stop use if you notice smoke, sparks, or a burning electrical smell.
What to have ready
- Brand, model number, and gas or electric type if known
- Whether Bake, Broil, or both fail during normal use
- Error messages and what the display does during preheating
- When the issue started and any recent installation or power event
Questions about this symptom
The display can operate while a heating function has a separate problem. Settings, supply, and components need to be assessed for the model; a working clock does not establish that the heating system is sound.
Different functions may use different heating components or control paths. Tell the technician which mode fails, but do not assume that the symptom proves a particular element or igniter needs replacement.
No, self-clean is not a troubleshooting test for missing or uneven heat. Keep the oven off if normal heating repeatedly fails and report the mode, preheating behavior, and any error message.
Send the model, whether it uses gas or electric heat, and the affected oven function. Check your ZIP code for coverage, then the team can discuss the request and confirm any visit arrangements.